Metrotel
Service and Support
Metrotel Communications
understands that dependable voice communications are absolutely essential to
your business.
You need an expert support organization you can rely on if problems
arise.
That is
why, as a Metrotel customer, you will have access to highly -experienced and
professionally trained service personnel.
Metrotel service standards are backed by layers of resources that ensures
that service related issues will be handled professionally AND promptly.
As a Metrotel customer, you will never be left out in the cold.
But
Metrotel support goes
further.
We
realize that a large part of being successful as a business is being better than
the competition at controlling expenditures. From a cost standpoint, Metrotel wants to make it easy for
you to call us if post-warranty issues arise.
To that end, we have recently implemented extremely competitive service
rates and policies.
Please
compare the following Metrotel policies with those of our competitors:
But it gets even better.
For those customers who wish to
contain costs by doing more themselves, Metrotel has made special provisions.
We have provided unparalleled resources for businesses who wish to become
involved in maintaining there own communications equipment
To start, we include a complete documentation CD with every NEC system we
sell. Additionally, Metrotel
customers are entitled to FREE web access to support forums, tips, manuals,
label-making software and technical support on our core products.
Metrotel Communications Support Services –
We are here.
We are prepared. We are
ready to help.